Flower TravelReviews & Testimonials
Here is what our customers are saying…
Don’t just take our word for it!
Thank you Karen we received your comprehensive documents. We are very impressed with your efficiency and attention to detail in the itinerary. Thank you again for all your assistance.
Carmel & George, Coolangatta QLD
Now that we’re at Broome airport soon to return to
I wanted to write to thank you very much for having arranged
our trip so well.
Obviously it’s pretty hot and humid up here, and many early
morning starts, so it’s not an entirely comfortable trip or cruise in the
traditional sense, but that’s to be expected with such an expedition cruise,
and overall it was excellent.
You also arranged a good room at Darwin Hilton, and very
good arrangements with Cable Beach Club, and your tour arrangement with the
Broome general tour was also very good.
So many thanks!
Karen and Victor Wayne, Melbourne
Trip was exceptional
Thank you for touching base with us as soon as we arrived home, we had a wonderful Trans Siberian journey thanks to you and all of your team.
It was practically seamless (apart from only one
miscommunication … as to where we were meeting our guide in St Petersburg) …
which was quite easily resolved with a phone call.
I especially enjoyed our trip to the Ger camp as our
guide for that trip was exceptional and the scenery superb. Definitely the
highlight for me.
Again I can not thank you enough for having given us this
opportunity to have such an extraordinary adventure together ... we could not
have done it without you.
I highly recommend your services on all levels. From the
initial itinerary suggestions and visa process and the quality of the guides
and drivers right through to the choices and locations of all the hotels and
accomodation, we have both been very satisfied.
So once again, thank you Heidi and I will certainly be
recommending your services to anyone who shows any interest.
Katie Steven, Victoria
Russia was great!
I was really glad I booked with flower travel as you helped me with the airport transfers, paperwork and visa process. Many thanks for your efficiency and professionalism. I will definitely use flower travel for my next adventure! Many thanks
Mary Chua, South Australia
Who knew rocks could be so fascinating!
"Dear Jenny, Our recent Kimberley trip was everything that we had hoped for - and more! It was a wonderful experience from start to finish. The crew of Coral Expedition1 were terrific and certainly kept us busy every day. I have about 700 photographs that I now have to go through and cull. Who knew rocks could be so fascinating! Thank you for your help in arranging our experience. We loved it."
Ian & Janet, North Balwyn, VIC
Enjoyed Every Moment
Dear Jenny, We would like to thank your company for organizing our Odyssey trip in the Kimberley.It was fantastic and we enjoyed every moment.We had great weather and the team were wonderful.We also loved the extras provided by Flower Travel. The apartment on Roebuck Bay was lovely and the Willie Creek Tour of Broome was 1st class.Thankyou again and we are definitely interested in other trips.
Dell & Greg, Sandy Beach, NSW
Memory of a lifetime
Thank you so much for arranging such an amazing trip. It certainly was a memory of a lifetime, with swimming in Baikal (although very briefly!), the views from Beijing to UB and across Siberia, the culture and architecture of St Petersburg and Russia and the atmosphere of Beijing! The organisation of Flower Travel and the reciprocal companies in Russia, Mongolia and China made this such an easy trip, and the fact that you organised all of the visas simply made this a dream. All of us loved the trip and are still talking about it and making people jealous. I have mentioned your name to a number of people and those who are thinking about travelling all have your details.
I would recommend a day trip to the Hutong area of Beijing for those who have the extra day, and also that there is an amazing museum in Yekaterinburg of old cars and also military history of Russia. We spent about 3 hours in the military section alone and thoroughly recommend it.
Again, thank you so much for all of your work in preparing our trip for us.
Julian Ackermann, Western Australia
Wow Wow Wow.
Wow Wow Wow. What an amazing adventure. Everything you organised was absolutely brilliant and it ran without any hiccups. Also I commend you on the selection of the local agencies that you use. The friendliness of our local guides and their dedication in ensuring that had the best possible experience whilst we were in their location was exceptional. Your choice of accommodation is also to be commended, great central locations with easy access to transport and many attractions / eateries within walking distance. Thank you, thank you, thank you for creating such an incredible journey that forever will be a highlight amongst our travel experiences.
Sharon and Andrew McLean Cranbourne South, VIC
The success of the trip has been largely due to you
The success of the trip has been largely due to you Simon and your staff as well as your affiliate companies in these countries. It is pleasing to say that all of the guides were there when they were supposed to be, and that they were all great company which made our introduction to each country that much more enjoyable and informative. I hope that you can pass on our thanks to your affiliate companies regarding their guides’ assistance.
Steve and Maree Jones, Caringbah, NSW
I have no reservations in recommending your company
All our 'buddies' were good and helpful. We were a little unsure of catching the trains in St Petersburg and Harbin but we were successful each time. Even with daytime temperatures of -26C in some places we really enjoyed ourselves.
I have no reservations in recommending your company to others for their travel as you were very prompt in replying to my questions right through to our departure and there was no problems with travel tickets and accommodation.
Sharon Kachovich, Sydney, NSW
Your experience in this industry and your vast knowledge of the countries we visited…
I just had to let you know what a sensational time we had on our round the world jaunt. Your experience in this industry and your vast knowledge of the countries we visited made for a stress free holiday - even though we did fit in seven countries in five weeks! Many thanks to you both for organising the flights, car and accommodation, especially the late check outs. It all ran smoothly and we loved every minute of it. I’ve already suggested to a friend that they get in contact with you as I know that they will be well looked after.
Debbie Alford, Melbourne, Victoria
The professional manner with which it handled our vacation to South America
Firstly might we offer our congratulations to your company (and staff) on the professional manner with which it handled our vacation to South America. Should at any time you would like to cite us as satisfied and fulfilled clients we would be most happy to provide any testimonial evidence you might like to call on.
Bill and Margaret Parkes, New Lambton, NSW
Thank you very much for your assistance in making our holiday very memorable
We were very pleased with the accommodation you organised for us in Africa. The highlight was the A'Zambezie in Vic Falls, however the other venues met our expectations.
Thank you very much for your assistance in making our holiday very memorable.
Ben & Bronwyn Richterjork, Melbourne, Victoria
We did have a wonderful time…
We did have a wonderful time and I would recommend doing this to anyone interested in visiting!!
eanene Kennedy, Canberra, ACT
Thanks for all your assistance before and during our travels
We have returned safely from our wonderful journey through Russia, Mongolia, China and Bhutan, which you both made possible for us. Rachael and I enjoyed a rare and rewarding experience. Thanks for all your assistance before and during our travels.
David Chin, Sydney, NSW
Had a fantastic trip and enjoyed it very much
I am back from Bhutan. Had a fantastic trip and enjoyed it very much. The organization was excellent.
Vijay Ramamurthy, Sydney, NSW
All your arrangements worked as well as always
We are back in the land of clear skies and fresh air. We had a fabulous time...
to travel with. The cruise was wonderful, it really is the easy way to travel, and our time in China was
mind-boggling. All your arrangements worked as well as always..
Ian and Mel Hamilton, Melbourne, Victoria
Many thanks to you for the great organisation of the whole trip.
Just wanted to follow up with you, to inform you that we had the most wonderful time on our travels. Many thanks to you for the great organisation of the whole trip.
The trip was sensational and we just loved everything about Bhutan, its people and culture. Our guide and driver there were extremely helpful, friendly and well organised and we all got along famously. All accommodation was good, clean and comfortable ranging from basic to 4 star.!! The service was always good too.
Your suggestion of the accommodation in Bangkok was superb – so much so, that we just stayed there for the last 2 days, without even venturing out.!!
Jeanette Hind, Sydney, NSW
Actually there was not one hitch in the entire holiday
This was an excellent holiday and credit must go to you and your team for the planning and organisation of our holiday. Everything went as per our itinerary... actually there was not one hitch in the entire holiday.
Helmut & Sue Woerner, Meridith, Victoria
Many thanks to you for all your advice & doing all the bookings
We arrived back in Melbourne last friday after our wonderful overseas trip. Many thanks to you for all your advice & doing all the bookings; your time, especially on the phone was much appreciated!!
We had no problems as Singapore airline flights were all on time & our Trafalgar tour was excellent,with a fun tour group & an excellent tour guide. We went on all the optional extra tours,and really enjoyed them all. Burano Island was so pretty as you said & we stayed on Lido island,which was nice & much quieter than Main Island, Venice.
Thanks once again Simon & we will be in touch for any future travel needs & will recommend you to others also.
Jan & John Tyrrell, Melbourne, Victoria
Wanted to make sure you know: this trip was EXCELLENT
Overall, super happy! We usually travel pretty independently so it was weird to give up the reins and just go with it, but being collected from the stations, etc, was super handy, especially in countries like Russia, and I would recommend Flower Travel completely. I realise I wrote an essay, so just wanted to make sure you know: this trip was EXCELLENT! But I wrote a lot of comments because I figure the more input you guys have, the better!!!
Joanne Welsh, Melbourne, Victoria
Thanks so much for helping to make it happen.
Trip was fantastic. Thanks so much for helping to make it happen.
Dan Siskind, Queensland
Yet again you did an amazing job
Yes we LOVED Vietnam, the local transfer people were great and very efficient, the Nam Hai was absolutely amazing, we loved it so much that we wished we went there all 9 days!! The first 4 days were full on and a little rushed as we did fit a lot in but the junk boat was heaps of fun and we thoroughly enjoyed every bit of it but I will say again the Nam Hai is worth every penny and our favourite place was Hoi An, the people were friendly, the clothes amazing but the Nam Hai, I could live there! It truly is a first class hotel and the staff are amazing and we couldn’t fault one of them or any of the food or drinks there.
Thanks so much for organising it for us, yet again you did an amazing job. You are our travel agent for many years to come!
Justine Farrell, Orange, NSW
It has been a wonderful experience. Please keep doing what your doing.
Some of your very happy travellers. From right to left, Paige, Jennifer, Dale, Marguerite and me.
Nothing needs improving. It has been a wonderful experience. Please keep doing what your doing.
Geoff Cahill, Sydney, NSW
Thanks again for a truely wonderful experience…
Just in case my card goes astray, I 'd like to thank you all for organising my most wonderful cruise - It certainly was sublime !!
I could rave on for hours but you probably would switch off, so thanks again for a truely wonderful experience, beautifully organised from your end.
Sandra Smith, Townsville, QLD
Very personalised service – just like you advertise
We were very happy with how Karen helped us customise our trip. Unlike another company who simply informed us that “we don’t stop in Krasnoyarsk” Karen was quite happy to try and organise a hotel and driver for us even though she didn’t have any local contacts. Karen kept us updated with the booking process and itinerary. Very personalised service – just like you advertise
Bettina Klossner, Alice Springs, NT
Thank you for the trouble you took in arrangements and advice beforehand
We'd have no hesitation in recommending Flower Travels to anyone ( in fact already have) and if we had enough money we'd go again soon. One highlight was the trek up to Taktsang Monastery which I'd do again and I'd particularly love to do a trek in Bhutan in Spring. The rural areas of Bhutan went beyond my expectations. On practical matters; our hotels were all good, but particularly Gantey Palace in Paro with its traditional decor, its view across the valley, its good food and friendly staff. It was nice to both start and end our trip there. Our guide and driver were great: their local knowledge, sense of humour and flexibility made it a pleasure to be with them. At a personal level they helped us to feel we had some real insight into life in Bhutan - maybe a little more troubled than it appears on the surface?
All in all we are very happy with our experience and want to thank you for the trouble you took in arrangements and advice beforehand.
udith MacBean and Stuart Hames, Weribee, Victoria
Everything ran according to plan
We had a great time. We enjoyed the whole trip and everything ran according to plan. Thank you again for your help and patience when we got a little nervous at times. Much appreciated and we would recommend you and your company to anyone and everyone.
Carole Moss and Michael Reilly, West Lakes Shore, Adelaide,
We got the best flight deal ever!
I just wanted to write and thank you very much for the best trip I’ve ever had! You were incredibly helpful and very patient with my million and one questions throughout the process. Plus we got the best flight deal ever! Andy and I had a ball and would recommend the whole Trans-Sib experience and Flower Travel to anyone. Everything went as smoothly as it could, we met awesome people and saw amazing things. Mongolia and Russia were just the best, we’re already busting to go back and do some more…maybe St Petersburg next time?
Anyway, thanks again and we’ll definitely be coming to you next time we go off on our adventuring!
Rebecca Drewitt, Melbourne Melbourne, Victoria
All up one of the best holidays we’ve had…
All up one of the best holidays we've had so thanks to you for getting it all prepared.
Clive Ashford, Perth WA
Thanks for your help and patience with us during the planning stage
All in all a great trip! Thanks for your help and patience with us during the planning stage
James Reid, Blackheath, NSW
We would thoroughly recommend Flower Travel
Thank you - we had an absolutely fantastic time. We would thoroughly recommend Flower Travel to anyone planning on doing the Trans-Siberian. It was so convenient having our guides meet us on the platforms and give us our tickets along the way. It just made everything so smooth and was nice having an English speaking person to meet us.
We had identical itineraries with another couple who booked through you, so we felt like we were a little team of four the whole time! It was good for security at times!
Bronwyn Deane, Lane Cove, NSW
Flower Travel, extremely efficient and professional
Your assistance with arranging our trip has been, like our previous trips with Flower Travel, extremely efficient and professional.
teve Jones, Sydney, NSW
the trip was excellent with seamless arrangements throughout
The trip was excellent with seamless arrangements throughout.
Bill & Mary Chilcott, Centenary Heights, QLD
I would not hesitate to recommend you for anyone considering the adventure
Thank you once again for your services. I would not hesitate to recommend you for anyone considering the adventure
Shane Cody, Arundel, QLD
All in all the trip, accommodation and guides exceeded our expectations.
Just leaving russia. We have had a fantastic time - thanks for your help in organising it. All in all the trip, accommodation and guides exceeded our expectations.
ob and Alison Cowie, Christchurch NZ
Thanks for arranging a great holiday for us
We had a wonderful trip! We enjoyed every part. Thanks for organising it for us. We need to cull our pics down to something manageable and will be all too happy to show them to you. We have some great photos. Thanks for arranging a great holiday for us
Andrew and Jeanette Harding, Montmorency, Melbourne
We have returned with big smiles on our faces
Thank you all so much for helping to make our holiday an absolutely awesome experience. Words cannot express how we have enjoyed this adventure. All flights, hotels, tours etc were all stress and hassle free. The Kimberley is such an amazing place. We wondered whether we would consider this holiday as 'value for money', but how can you put a price on what we have experienced. Australia is so huge and we were in very remote areas with limited outside contact.
We have returned with big smiles on our faces, new friends and lots of stories & photos and very fat tummies etc.
Di and Matt Zonneveld, Burrum Heads, QLD
A great job assisting us and answering our queries
Again I will say that you and Heidi did a great job assisting us and answering our queries I would recommend anyone to your travel agency for travel at any time or anywhere.
Terry Brock, Adelaide, SA
We appreciate your part in arranging the holiday
We appreciate your part in arranging the holiday and will certainly be giving favourable reports to friends and family.
Susan and Kerry Obrien, Mosman Park, WA
A wonderful and stress-free holiday
A big thank you from the three of us for your part in making our trip to the Kimberley such a fabulous holiday. Thanks again for your organisation, your recommendations and your complimentary additions - it all came together to give us a wonderful and stress-free holiday. I'd go back and do it all again next week given half a chance.
Atosha Clancy, Sydney, NSW
All the small details were looked after…
Arrived home last Sunday from our trip of a life time. Everything from day one until getting back home was organised perfectly without a single issue in the five weeks we were away. The way you kept us informed on trip happenings over the last twelve months has been most professional & we sincerely that you. All the small details were looked after with transfers & accommodation were excellent. Singapore was a great stop over both ways. Loved the transfers to & from the airports to hotels made us feel important.
We would again like to thank you both & your staff for our most enjoyable holiday.Both of us would not hesitate in highly recommending your company to any client interested in travelling.
Kevin & Elaine Cusack, Orange NSW
The trip in total went extremely well.
I have one complaint. The cruise was too short. Apart from that it was excellent. The weather was perfect, the scenery was magnificent, the crew were splendid, the ship and the cabin were more than we expected and the food was exceptional ( I gained 1kg that I don’t need). The trip in total went extremely well. From the flights to our accommodation and the tours, they went without a hitch. I guess what I’m trying to say is, that it’s great when a plan comes together. I have no hesitation in recommending both the cruise and Flower Travel to anyone who will listen.
Dennis Oconnor, Kirwin, QLD
There is no way we could have done this with another travel agent.
We should let you know that you were one of the few travel agents that actually let people know about the change to our cruise itinerary, Cruiseabout had not told any of their clients so there were lots of surprised people on board who didn't know about Lombok cancellation.
There is no way we could have done this with another travel agent. They don't all have the requisite knowledge, skills and patience to plan this like Heidi and Flower travel did. We are eternally grateful
Patricia Quan, Melbourne, Vic
Hello Heidi, I had a fantastic time on the train, the late night train stations, the breaks in Mongolia, the people, the food, the vodka, everything. I wrung every last bit of experience from that trip and I had a real hoot!
Got a selfie with the cabin attendants before I left Moscow even….they were great from then on!
Greg Stock, Curl Curl, NSW
Everything went like clockwork. No hiccups, no delays.
Arrived home Saturday - but you probably knew that - fabulous trip Antarctic and Sth America!!! Everything went like clockwork no hiccups no delays, just a very professionally organised holiday. No favourites as all destinations offered something very different. Accommodation perfect, guides caring and informative, transport efficient and effective. Thank you both, it happened because of you.
udith and Gary Cox, Templestowe, Victoria
It was our first “freezing cold” holiday, which we really enjoyed
Thanks for organising a great trip. It was our first “freezing cold" holiday, which we really enjoyed. It's given us a few ideas for the future and we'd like to go back to some of the places in the warmer months.
Peter Kelly, Palm Beach, QLD
Totally impressed with the level of service
Can I just say that I have been totally impressed with the level of service we have received from both Heidi and Karen, it has been exceptional, and you can be very proud of this level of customer service. You can be assured that we will continue to use your services, and recommend Flower Travel to our friends.
Graeme Williams, Greensborough, Victoria
We had the most fabulous time
Yes we are home again thanks and all done with the jet lag too. We had the most fabulous time. The places we stayed were great. I was not disappointed with any of them. The bnb in London was a great find, thanks to you. Albatross tour was good... we really were happy with it.
Dianne and John Paine, Melbourne, Victoria
You bend over backwards to plan every detail
As always Flower Travel, you bend over backwards to plan every detail, and are so professional.... and friendly.
Jan Chalmers, Camberwell, Victoria
Our trip to the Kimberely exceeded expectations on every level
Our trip to the Kimberely exceeded expectations on every level. The exposure to indigenous art on the magnificent rock faces was a highlight. The cruise was fantastic. We were especially impressed by the crew - a fabulous bunch of hardworking generous spirited people who made our adventure awesome. We felt lucky to have that Skipper - his cultural knowledge of the area was great…and just an all round lovely guy. Everything went like clockwork. Thanks for your organisation.
Our next trip? We would like to travel the Inside Passage to Alaska….
Thanks again. It was awesome.
Helen and Brett, Bendigo, Victoria
Thanks for all your help and work over the last 12 months
Just a quick email to say thanks for all your help and work over the last 12 months. The trips we had all ran smoothly thanks in part to your efforts. Fyi Simon, we had tickets to all 4 rugby games and had a ball. Well, except for some results! Found the Dudley castle a bit of a ruin, just like me. And Iceland, a gr8 place.
John Dudley Canberra, ACT
Well what can I say. Ratings out of 10 – Travel agent 10
Hi Simon, Hope you had a great Christmas and have a happy New Year. Well what can I say Ratings out of 10 - Travel agent 10, thought I'd mention how much I appreciate your help In making this trip the most amazing holiday I've had especially being a lone Traveller. Cheers Barb.
Barbara Knell, Melbourne, Victoria
You just did the best of organising our trip, SO GOOD!
Hi Simon and staff, You just did the best of organising our trip, SO GOOD!! I have never enjoyed a holiday as much, everything was spectacular. The Ghan so incredible with the attention we received was marvellous,and the cruise will remain forever in my heart and soul!! The Kimberley is sooooooo fabulous!! The crew on both the Ghan and Coral Discoverer was silver service to the max and so "hand picked" to do their job, I shall be recommending both to all I meet. Top job Flower Travel!!!!
Gai McNiven, Maroochydore, QLD
Thanks for your help with organising everything
"Just wanted to let you know that we have returned from our break in Iran….thanks for your help with organising everything. Really appreciate the effort and time that you spent with the planning - everything went smoothly and we were in extremely capable hands over there. Iran is one of the most hospitable, friendliest and safest countries that we have ever been to! Even bumped into One Republic while we were transiting in Bangkok!"
"Here is a shot that I took at the Pink Mosque in Shiraz – they were doing a modelling shoot at that time ……. without their headscarves on – and in a mosque !!! A lot more liberal than I perceived! "
David and Ena Vasudevan, VIC